Shipping Details:

All items in stock are posted via Royal Mail 1st Class delivery within two working days of payment being received.  We ship Monday through to Friday.  Proof of postage is obtained for ALL orders.

All items are shipped in plain packaging as shown below. Orders are sent out totally unbranded and have no mention of our company name or the contents anywhere.  All that will be on your envelope will be your address and our return address. 

We have a standard charge of £5.99 per order.  This means whether you buy 1 item

or 10 items your postage cost will be just £5.99.  We can deliver to any preferred address, be it home or work - just fill out the relevant address on the shipping address form.

Some of our items are too large to fit through standard letterboxes so if you are not at home on the day of delivery then the postman will leave a card (shown below) detailing where you can pick your item up from or re-arrange a delivery at a time convenient to you.

Returns/ Refund Policy:

In the unlikely event that you are unhappy with your purchase, we offer customers

two refund options:

1) You can return any unopened product(s) within 30 days of your initial date of purchase for a full refund (minus postage costs). 

2) You can return any opened/ used products and you will be refunded on a pro - rata basis (minus postage costs) i.e. You will be refunded on the quantity of product sent back to us and charged for what you have used.

*Postage costs are not refundable*. 

Returns should be addressed to the following:

Discretely Yours Returns Department
33 St Georges Road

London

E10 5RH 

All items MUST be returned via recorded mail and the buyer must email us with the tracking code.  No refund can be issued on returned items going missing in the post without any recorded proof of delivery. 

The buyer is responsible for postage costs incurred posting products back to us.